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Delivery & Return Policy
Delivery:
We will send in-stock items within three (3) business days from the time of your order. If you need your items in less time please call the office at 603.434.5255 and leave a message or email us at info@acompassionateheart.com. We will do our best to accommodate your needs.

Merchandise Returns:
If you are not 100% satisfied with your purchase, please call Customer Service for return and exchange information.

Refunds for merchandise:
If you paid with cash, debit card, or check, we’ll refund your purchase with a company check. If you paid by credit card, we will credit your credit card account less a 5% restocking fee for items that are still saleable.

Cancellations or Refunds for Services:

Workshops:
If you have registered for a Workshop and are unable to attend, we will be happy to apply your payment to a future Workshop. Refunds will not be given after attending one or more sessions.

Memberships:
Memberships billed monthly will stopped at the next billing cycle if cancelled within 3 business days of the next months billing. Memberships billed annually that are cancelled within 30 days of the renewal will not be refunded. Otherwise paid annual memberships will be refunded on a prorated basis as of the next billing month.

Our Customer Service Representatives are available Monday thru Friday 9-4 EST and will be happy to answer any questions.